DHE Group (“DHE Group”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website, https://www.dhegroup.in/ (“Website”).
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our Website and related online services.
By using our Website, you agree to the practices described in this Privacy Policy.
1. About DHE Group
DHE Group provides services through its associated businesses, including shipping and logistics, customs clearance, freight forwarding, transportation, warehousing, Exim services, and hospitality and consultancy services.
Our Website provides information about our services, industries, group companies, career opportunities, and allows visitors to contact us through online enquiry forms.
2. Information We Collect
We may collect personal information that you voluntarily provide when you interact with our Website.
This may include:
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Full name
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Email address
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Contact number
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Company or organization details, where provided
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Subject and details of your enquiry
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Information submitted through contact, enquiry, career, or other forms
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Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our Website, such as:
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IP address
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Browser type and version
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Device type
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Operating system
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Pages visited
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Date and time of your visit
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Referring website or page
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General website usage information
This technical information may be collected through standard web technologies, server logs, analytics tools, or cookies where applicable.
3. How We Use Your Information
We may use the information collected through the Website for purposes including:
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Responding to your enquiries and requests
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Providing information about our services
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Communicating with you regarding your enquiry
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Understanding and improving our Website and services
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Managing business and customer communications
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Processing career-related enquiries or applications
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Maintaining the security and functionality of our Website
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Preventing fraudulent, unauthorized, or malicious activity
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Complying with applicable legal and regulatory requirements
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Performing other purposes disclosed to you at the time information is collected
We will not use your personal information for unrelated purposes without a lawful basis or appropriate notice.
4. Contact and Enquiry Forms
When you submit information through a form on our Website, such as the Contact Us form, we may collect the information entered by you, including your name, email address, contact number, subject, and enquiry details.
The information is used to respond to your request and provide the relevant assistance or business information.
Please do not submit sensitive personal information through general enquiry forms unless specifically requested and appropriate.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and maintain website security.
Cookies are small text files stored on your device by a website.
Depending on the technologies implemented on the Website, cookies may be used for:
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Essential website functionality
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Security and fraud prevention
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Website performance and analytics
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Remembering user preferences
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Understanding how visitors interact with the Website
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of the Website.
6. Analytics and Third-Party Services
We may use third-party services or technologies to help us operate, analyze, secure, or improve our Website.
Such services may process information such as IP addresses, device information, browser information, and website usage data in accordance with their own privacy policies.
Where third-party services are used, we encourage you to review the privacy policies of those providers.
7. How We Share Information
We do not sell or rent your personal information to third parties.
We may share information where reasonably necessary with:
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Our employees, representatives, and authorized personnel
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Service providers assisting with website hosting, maintenance, security, analytics, communication, or other business operations
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Professional advisers or business partners where necessary
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Government authorities, regulators, or law enforcement agencies where required by law
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Other parties where disclosure is necessary to protect our legal rights, property, users, or the security of our Website
Third parties receiving information from us are expected to handle such information appropriately and in accordance with applicable requirements.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, fulfilling legal or regulatory obligations, resolving disputes, and enforcing agreements.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
10. External Links
Our Website may contain links to third-party websites, services, or resources.
These third-party websites operate independently and have their own privacy practices. We are not responsible for the privacy policies, security, content, or practices of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
11. Children’s Privacy
Our Website is intended for general business and professional audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children through the Website. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:
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Request information about personal data we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of personal information where legally permitted
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Request restriction of certain processing activities
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Object to certain uses of your personal information
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Withdraw consent where processing is based on consent
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Request information regarding how your personal information is handled
Requests may be subject to applicable legal requirements and verification of your identity.
13. Marketing Communications
If you provide your contact information to us, we may use it to respond to your enquiry or provide information related to our services.
Where required by applicable law, we will obtain appropriate consent before sending promotional or marketing communications.
You may request to stop receiving promotional communications by contacting us using the details provided below.
14. International Data Transfers
Depending on the service providers and technologies used to operate our Website and business, your information may be processed or stored in locations outside your state or country.
Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data protection requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, Website functionality, technology, legal requirements, or privacy practices.
Any updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us at:
DHE Shipping Services Private Limited
1005, Sakar 3, Opp. High Court,
Off Ashram Road, Nr. Income Tax Circle,
Narangpura, Ahmedabad – 380 009,
Gujarat, India.
Phone: (079) 2754 2471-73
Email: sanjaytiwari@dheshipping.com
Email: tiwaririshee@dheshipping.com
For operational enquiries: operation@dheshipping.com
For sales enquiries: sales@dheshipping.com
For hospitality enquiries: hospitality@dheshipping.com
17. Consent
By using our Website and submitting information through our online forms, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, subject to applicable law.